Successful Skills for Secretaries, Administrators and PA’s
Details
Successful Skills for Secretaries, Administrators and PA’s
- Setting the Scene, Assessing Existing Skills, Time Management
- Assessing Prior Skills and Knowledge
- Competencies required
- Perceptions, Attitudes and Beliefs
- Time Management Skills
- Organizing and Planning
- Managing Workflow
- Managing meetings
Outline
- Setting the Scene, Assessing Existing Skills, Time Management
- Assessing Prior Skills and Knowledge
- Competencies required
- Perceptions, Attitudes and Beliefs
- Time Management Skills
- Organizing and Planning
- Managing Workflow
- Managing meetings
- *Communication Skills
- Understanding Assertiveness
- Group Activity on Assertiveness
- Listening and Questioning Skills
- Body Language
- Team Working
- Conflict management
- Dealing with difficult people
- Stress Management
- Presentation Skills
- Telephone Skills
- Writing Skills
- Email Etiquette
- Presentation Skills
Speaker/s
Special Offer
Schedules
Tue, Fri | 09:00 AM — 04:00 PM |
Tue, Fri | 09:00 AM — 04:00 PM |
No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.