Management Skills for Secretaries and Administrative Support Staff
Details
Management Skills for Secretaries and Administrative Support Staff
Planning and Scheduling
· Planning methods
· Identifying and clarifying priorities
· Scheduling tasks
· Managing stress
· Time management
Outline
*Planning and Scheduling
· Planning methods
· Identifying and clarifying priorities
· Scheduling tasks
· Managing stress
· Time management
*Negotiating
· Win-win negotiating
· Not compromising
· Effective negotiating skills
*Presentation and Communication Skills
· Barriers of communication
· Power persuasion
· Effective communication
· Art of presentation
*Managing, Motivating and Leading People
· Leadership
· Leadership styles
· Motivation theory
· Feedbacks
· Delegating tasks
*Decision- Making and Problem Solving
· Initiating ideas
· A good decision making
· Step by step techniques of solving problem
· Team work and brainstorming
Speaker/s
Special Offer
Schedules
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.
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