Business Etiquette and Excellent Customer Service
Details
The only distinguishing factor between two competing firms is service. How do you present yourself to the outer world? have you ever aspired to own the voice of the customer?
By the end of this course, participants will be able to:
- Define etiquette and understand how it is valuable to companies and other
- organizations.
- Identify the ‘Three Cs’ of a good impression.
- Apply outstanding customer service techniques to generate return business, etc
Schedules
| Weekdays | 10:00 AM — 04:00 PM |
| Weekdays | 10:00 AM — 04:00 PM |
| Weekdays | 10:00 AM — 04:00 PM |
| Weekdays | 10:00 AM — 04:00 PM |
| Weekdays | 10:00 AM — 04:00 PM |
| Weekdays | 10:00 AM — 04:00 PM |
| 10:00 AM — 04:00 PM |
| Weekdays | 10:00 AM — 04:00 PM |
| 10:00 AM — 04:00 PM |
| No. of Days: | 5 |
| Total Hours: | 6 |
GoldStead Resources specializes in optimizing the potentials inherent in human capital as well as businesses to achieve set goals and objectives .We leverage practical real-life experiences to empower organizations and her employees with solution-based approaches for maximum result.
As a Capacity developer, we cover a wide range of training programs tailored to meet specific organizational, group and individual needs. These training topics cut across customer service, human resource, secretarial and administration, soft skill for self development, work ethics, management and leadership among others.
We also organize capacity development and skill acquisition programmes for the young minds through religious bodies, schools, etc..
We have also facilitated training programmes for ddelegates from other African countries such as Rwanda, Uganda, Gambia, Ghana, Liberia, etc.
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