Interviewing Techniques for Effective Audits
Details
In this workshop, you will explore how to encourage people to open up and share information, manage conversational flow, pay attention and respond to behavioral clues, capture details and insights provided by the interviewee, and incorporate interview results into your overall audit approach.
Outline
Overview of Interviewing in the Context of Internal Auditing
- Interviewing as an essential skill
- Types of Audit Evidence
- An interview is not an interrogation
Planning and Preparation
- Establishing your objectives
- Roles and responsibilities
- Conversational Styles
- Verbal and Non-Verbal Dimensions
- Types of Questions
- Listening Skills
- Questioning Skills
- Ways of documenting answers
Preparing and Managing the Interviewee
- Introductions and establishing rapport
- Laying a foundation for understanding and trust
- Establishing a professional conversation
- Managing interviewee expectations
Executing the Interview Itself
- Asking your planned questions
- Improvising follow-up questions
- Listening to what is said—AND what is not said
- Observing behavioral clues
- Taking notes, making recordings
- Special considerations: translators,
Escorts, group interviews
Documenting the Interview
- Making time to document
- Independent versus collaborative records
- Sharing notes with the interviewee
Follow-up to Interviews
- Interviewing other parties
- Designing audit testing to corroborate information
FOR WHOM: All Internal Auditors in the Public and Private Sectors.
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Speaker/s
assembled to lead discussions in course of the workshop.
Special Offer
Schedules
| Tue, Wed, Thu, Fri | 10:00 AM — 04:00 PM |
| No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.
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