Understanding Total Quality Management for Organizational Growth and Stability
Details
Understanding Total Quality Management for Organizational Growth and Stability
- Fundamentals of TQM
- Leadership and TQM
- Customer satisfaction
- Employee involvement
Outline
- Fundamentals of TQM
- Leadership and TQM
- Customer satisfaction
- Employee involvement
- Continuous process improvement
- Basic TQM tools
- Benchmarking and the TQM implementation model
Speaker/s
Special Offer
Schedules
Tue, Fri | 09:00 AM — 04:00 PM |
No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.